The Next Wave of BEACONNECT: Faster Builds, Smarter Automations, and More Human Conversations

Rolling out over the next few weeks, these updates are designed to help you launch faster, convert more, and manage less.

Why this matters

If you run your marketing from BEACONNECT, the new releases will touch almost everything you do, from writing emails and building pages, to booking appointments and managing pipelines. The theme is simple, less friction and more results. Below is a plain-English tour of what is changing, what you can expect, and how each upgrade helps your business grow.

Create, publish, and optimize in minutes

Email AI

Spin up on-brand email templates in seconds, complete with subject lines, images, and layout options. Translate, summarize, or edit with one click, and keep everything aligned to your Brand Board. Result, more campaigns out the door with less production time.

Funnel & Website AI Builder

Meet your new copilot inside the Funnel Builder. Ask for a section, a page, or an entire funnel, and it will build from your vision. Clone any site from a URL or screenshot, run bulk edits by chat, translate content for different markets, and ship with SEO best practices pre-configured.

Built-in Media Editor

Crop, rotate, and adjust images right inside the media library. Fewer tabs, faster content workflows, better looking assets.

Automate without limits

Advanced Builder, a freeform visual canvas

Drag, drop, and link anything on an open canvas. Route multiple triggers, create parallel paths, toggle nodes on or off for testing, switch between workflows quickly, and add sticky notes or color coding for team clarity. It feels like drawing your process, then turning it on.

Safer, faster editing

• Auto-save keeps every change

• Undo and Redo let you test boldly

• Version history and restore make rollbacks stress free

Trigger analytics that tell you “why”

See attempted, matched, and unmatched contacts, with reasons like filter mismatch or missing data. Fix the real issue in minutes, not hours.

Conversations that feel human

Voice notes in chat

Leads can send a voice message, the AI will transcribe and respond naturally. Great for mobile users and busy prospects.

Image understanding in chat

Upload a product photo, screenshot, or document. The AI understands the context and replies with relevant next steps.

Multi-calendar booking

Book across up to 50 calendars automatically. The bot matches intent, service, location, or team member, then confirms the right appointment without handoffs.

Conversation SLAs

Set ideal response times. Live timers show on track, due soon, or overdue, so your team focuses where it counts.

Voice AI, smarter pricing and more reach

Token-based billing

Upgraded agents now bill by token usage plus a Voice Engine charge of $0.12 per minute. Outbound and Voice Widget engine charges are waived through December 31, 2025. Inbound calls still incur engine costs. Simple calls often cost less, complex calls scale with value.

Outbound calling

Trigger compliant outbound calls from workflows with KYC, consent, quiet hours, rate limits, and DND rules. Use it for follow ups, nurturing, reminders, and surveys.

Voice in the site chat widget

Let visitors start a browser-based voice call from your chat widget, no phone number required, with built-in reCAPTCHA.

MCP tool integrations for upgraded Voice AI

Connect to external tools during a live call, pass dynamic variables, and answer with real data in real time.

Cleaner data, richer objects, better CRM

Custom Objects inside forms, surveys, and quizzes

Capture industry-specific entities like vehicles, properties, or service packages, with your own fields, validation, and relationships.

Unique field support

Mark key fields as unique, like Phone or Account ID. Prevent duplicates across your subaccount and keep workflows reliable.

Associate Custom Objects with Opportunities

Link objects to deals and view relationships on both sides. Sales gets full context without digging.

Find and merge duplicates

Detect and merge by name, email, or phone, up to 10 at a time, with clear conflict resolution and safeguards.

Tasks that span multiple records

Link a single task to Contacts, Companies, Opportunities, and Custom Objects. Plan once, track everywhere.

Rename standard objects

Call Contacts “Clients,” Opportunities “Deals,” or Companies “Organizations.” Speak your team’s language across the app.

A faster, clearer CRM

Conversations and Contact Detail redesign

Cleaner layouts, unified right-side panels, full-screen email composer, inline replies, advanced filters, keyboard shortcuts, and remembered preferences. Reported performance gains include faster loads, quicker navigation, and smoother scrolling.

Consistent UI across key modules

Snippets, Trigger Links, Manual Actions, Scoring, Bulk Actions, Tags, Custom Values, and Restore all get a modern layout with clearer hierarchies. Less cognitive load, quicker reviews, better bulk work.

Contacts List, powered by SmartLists 2.0

Save layouts, drag and drop columns, use nested AND/OR filters, share lists with your team, and enjoy faster loads on big datasets.

Rich text notes and task descriptions

Bold, italics, lists, links, and undo or redo for cleaner collaboration and better audit trails.

Messaging, social, and smarter sending

TikTok messaging inside Conversations

Send and receive TikTok DMs, manage comments, and automate replies from one inbox. No more switching apps.

Social Planner comment management

Reply, react, and thread conversations directly on your posts. Sort by Latest or Top, and keep the conversation flowing.

Bulk SMS, faster composer

One modal for composing, labeling, and sending, with attachments and inline templates. Fewer clicks, cleaner tracking.

Smart Send for email

Labs feature that picks better send times for opens and clicks. Turn it on, compare results, and keep what works.

Updated UIs for Bulk Action email and Email Action

A unified experience to build from blank, library, or saved templates, with optional automation and UTM tracking.

Calendars and scheduling

Reusable schedules and a cleaner view

Define availability once and apply across calendars, or make custom schedules per calendar. The refreshed view gives you more space, easier navigation, and a quick month picker.

Governance, permissions, and mobile

Pipeline permissions

Set View Only, Edit, or No Access by user or role. Protect owners, keep dashboards and reports aligned, log every change, and sync to mobile instantly.

All-new mobile app, version 4.0 and up

A modern home screen with widgets and quick actions, universal search across everything, a sleek app drawer, and Ask AI built in. Check what matters, act quickly, and move on with your day.

Quick start checklist

• Turn on the new Conversations and Contact Detail UI, then enable SLAs

• Map one core automation in the Advanced Builder, use Version History as your safety net

• Try Smart Send on your next email campaign, compare open and click rates

• Pilot Multi-Calendar booking for your highest-volume service

• Review Voice AI billing against your call mix, take advantage of the engine fee waiver for outbound and the widget through year end

• Clean data now, merge duplicates, and set unique fields on high-value objects

Who benefits most

• Service businesses with teams that need multi-calendar booking, pipeline permissions, and faster mobile access

• Agencies and multi-brand operators that want unlimited automation flexibility and clean, shared data

• Sales-led teams that rely on fast follow up, voice conversations, and compliant outbound calling

• Content-driven teams that build pages and emails often, and want AI to handle the heavy lifting while staying on brand

FAQs

When do these updates go live?
Rollout begins over the next few weeks. Many features appear in Labs first, so you can try them early.

Will my current workflows break?
No. Auto-save, version history, and node toggles are built to make testing safe. You can roll back anytime.

Do I need to change my Voice AI settings?
Check your current usage. Token-based billing can lower costs for simple interactions and scale with complexity. Outbound and Voice Widget engine charges are waived through December 31, 2025.

Can I get help implementing this?
Yes. We can configure calendars, build automations, set unique fields, clean data, and launch campaigns with you.

Ready to put this to work?

If you want a quick plan for your account, tell us your top goal for the next 30 days, for example, book more consults, launch a lead magnet, or shorten response times. We will map the features above into a simple 2-week action plan, then help you flip the switches and measure impact.

Questions or next steps?
Reach out and let’s tailor these upgrades to your business, so you get more done with less effort and see results faster.